When you arrive in Malcesine we want you to feel safe and protected; you are here to spend a holiday period, and nothing should prevent you from relaxing.
This year, due to the health emergency caused by Covid-19, the need to shrug off the difficult times we all have experienced is even greater and this is why we really care for your stay at the enchanting and perfumed shores of Lake Garda to be relaxed and pleasant.
How do we protect the health of our guests?
The Wellness Hotel Casa Barca has chosen to adhere to the highest standards of prevention and safety, becoming a Secure Clean Hotel.
We follow this sanitization protocol that guides us in the daily cleaning procedures of our hotel.
Every member of our staff has been trained and is familiar with tools and actions to be put in place in our hotel, to offer a professional level of safety.
A constant commitment to ensure the hygiene of our hotel
We tell you about our daily work now, before your departure, so that you will arrive at Malcesine without concerns and ready to enjoy your holidays.
Every day for your (and our) health we commit ourselves to:
- Maintain a proper preventive behaviour to ensure compliance with hygiene and safety protocols;
- Sanitize the room at each departure to ensure the next guest a hygienic and safe environment;
- Clean and sanitize common areas several times a day;
- Ensure and enforce safety distance;
- Sanitize several times a day all surfaces of greatest contact (such as the reception desk, the elevators and the button panels, the handles, the switches, the handrails, the bathrooms of the common areas and the room keys);
- Offer hand sanitizer dispenser in all common areas;
- Constantly aerate all environments;
- Make disposable golves and masks available to our guests;
- Keep the right distance between the tables in the dining room at the restaurant;
- Being as welcoming as ever.
Yes, as always, because nothing has changed to us as we have always put our guests first.
We look forward to welcoming you to Malcesine, it will be exciting to have you here!